Delivery countries and shipping costs

We deliver our goods to the following countries at the shipping costs and conditions stated in each case. If surcharges apply for individual items, e.g. Bulky goods due to the package volume or weight, this will be displayed directly for the respective item. We cannot ship some items as a package due to weight or dimensions. These items are marked as “Forwarding in Germany only”. Before you place your order, we will show you the total shipping costs and all surcharges for the order.

1. Germany:

• Shipping to packing stations within the Federal Republic of Germany
• In Germany, the cost per order up to a value of 80 € is 6.90 € * (value of goods < 80 €). From a value of goods of 80,00 * € the shipping is free of charge for you (prices incl. VAT).
• The delivery times are indicated with the individual articles

2. Austria:

• The shipping costs per order are: 8.90 € * incl. VAT (value of goods < 120 €)
• From a value of goods of 120,00 * Euro the shipping is free of charge for you (prices incl. VAT)
  Delivery times are indicated with the items. 
• For large-format and heavy goods, a surcharge of €150* incl. VAT will be added to the standard shipping costs of €8.90*. This surcharge is indicated with the items.
  “Heavy goods: Delivery only within Germany": Orders with at least one item marked with ‘Heavy goods: Delivery only within Germany’ will not be shipped to Austria. If you delete this item, all other items will be shipped according to the above conditions. Please contact our customer service for an individual shipping offer to Austria. Alternatively, you can specify a delivery address within Germany.

3. Dealer:

• Self-collection applies to dealers.

Important NOTE für customer: 

You can order from all member states of the European Union, the European Economic Area or the EFTA. However, we only deliver via parcel delivery to delivery addresses in the Federal Republic of Germany and Austria. When ordering from other countries, please select an alternative delivery address in the Federal Republic of Germany or Austria.

Of course, our German-speaking customer service will be happy to help you by phone or email if you have any questions or problems with your order.